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Terms of service

Last updated: 08/12/2025
Welcome to NiraBloom. By accessing our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before placing any order.


1. Definitions

  • “We”, “NiraBloom”, “the Site”: refer to the NiraBloom brand and its legal representatives.

  • “Customer”, “You”: the individual or entity purchasing or using our products.

  • “Products”: the goods sold through the official NiraBloom website.


2. Scope

These Terms & Conditions govern the access and use of www.nirabloom.com and the purchase of products offered through the site.


3. Orders & Payments

  • All orders are subject to acceptance and product availability.

  • Prices are displayed in the local currency and may be subject to applicable taxes and shipping fees.

  • We accept major secure payment methods.


4. Shipping

  • Delivery times are estimates and not guaranteed.

  • NiraBloom is not liable for delays caused by force majeure events or carriers.


5. Warranty & Returns Policy

All products are covered by our 90-Day Money-Back Guarantee.
If you are not satisfied with your purchase, you may request a full refund within 90 calendar days of delivery.

Eligibility for a Refund:

  1. Requests must be made within 90 days of delivery.

  2. Proof of purchase (order number or receipt) is required.

  3. Products may be partially used – they do not need to be returned sealed.

  4. For multi-unit orders, refunds apply only to one opened unit; any unopened items must be returned in their original packaging.

How to Request a Refund:
Email us at team.contact.customers@gmail.com with the subject line:
“Refund Request – Order #[Your Order Number]”
Include:

  • Full name

  • Order number

  • Reason for the refund request

We will provide instructions for completing the process.

Return Shipping Costs:

  • If a physical return is required, the customer is responsible for shipping costs unless the product arrived damaged or defective.

  • We recommend using a trackable shipping service.

Damaged or Defective Items:

  • Contact us within 7 days of delivery with clear photos of the product and packaging. We will send a replacement free of charge or process a full refund.

Refund Processing Time:

  • Once your return (if applicable) is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be issued to your original payment method within 5–10 business days.

We do not offer exchanges; to purchase another product, please place a new order.


6. Product Use

  • NiraBloom cosmetics are intended for external use only.

  • Do not apply to irritated or damaged skin.

  • In case of adverse reactions, discontinue use immediately and consult a physician or dermatologist.


7. Medical Disclaimer

NiraBloom products are cosmetic items intended for external use only.
The information provided on our website, promotional materials, and product packaging does not constitute medical advice and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Results may vary from person to person depending on factors such as skin type, lifestyle, and environmental conditions.

If you have any known skin conditions, allergies, or experience adverse reactions, discontinue use immediately and seek medical advice.

Use of our products is at the sole discretion and responsibility of the customer.
NiraBloom shall not be held liable for any damages, side effects, or claims resulting from misuse, failure to follow instructions, or applications inconsistent with the intended purpose.


8. Limitation of Liability

NiraBloom shall not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products.
In any event, our maximum liability will not exceed the purchase price of the product in question.


9. Intellectual Property

All site content (texts, images, logos, trademarks) is the property of NiraBloom or its respective owners and is protected under copyright and trademark laws.
Unauthorized reproduction, distribution, or use is prohibited.


10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction where the business is legally registered, without regard to conflict of law provisions, except where mandatory consumer protection laws apply.


11. Contact

For questions about these Terms & Conditions or our Returns & Refunds Policy:
NiraBloom Customer Support
Email: team.contact.customers@gmail.com